Terms of Service
Last updated: October 18, 2025
Company Information
CrisisShield
1 Chome-2-2 Uchisaiwaicho, Chiyoda City, Tokyo 100-0011
Introduction
Welcome to CrisisShield. These Terms of Service govern your access to and use of our website, training programs, and related services. By accessing or using our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.
Acceptance of Terms
By using CrisisShield's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Cookie Policy.
Important: If you are accessing our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
Service Description
CrisisShield provides crisis management training programs, educational resources, and related services designed to help organizations build resilience and preparedness capabilities.
Our Services Include:
Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these terms. You are responsible for your conduct while using our services.
Permitted Uses
Prohibited Activities
Registration and Account Security
Some features of our services may require you to register for an account or provide certain information.
Account Creation
When registering for training programs, you must provide accurate, current, and complete information. You are responsible for maintaining the accuracy of this information.
Account Security
You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
Account Termination
We reserve the right to suspend or terminate accounts that violate these terms, engage in prohibited activities, or remain inactive for extended periods.
No Account Sharing
Accounts are for individual use only. Sharing account credentials with others is prohibited and may result in account termination.
Service Availability and Modifications
Service Availability
We strive to maintain continuous availability of our services, but we do not guarantee uninterrupted access. Services may be temporarily unavailable due to:
- Scheduled maintenance and updates
- Technical difficulties or system failures
- Emergency repairs or security updates
- Circumstances beyond our reasonable control
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may add new features, change existing features, or remove features entirely. We are not liable for any modifications or discontinuation of services.
Geographic Restrictions
Our services are primarily designed for users in, though access from other locations may be permitted. Some features or training programs may have geographic restrictions based on licensing or regulatory requirements.
Intellectual Property Rights
Ownership of Content
All content on our website and in our training programs, including text, graphics, logos, images, videos, training materials, software, and other materials, is owned by CrisisShield or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal or internal business purposes, subject to these terms. This license includes the right to:
- Access and view training materials during enrolled courses
- Download materials explicitly marked as downloadable for personal reference
- Use course materials for implementing training within your organization
Restrictions on Use
You may not:
- Copy, reproduce, distribute, or publicly display our content without permission
- Modify, create derivative works from, or reverse engineer our materials
- Remove or alter any copyright, trademark, or other proprietary notices
- Use our trademarks or branding without written authorization
User-Submitted Content
If you submit content to us (such as feedback, questions, or comments), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display that content for the purpose of providing and improving our services.
Payment and Refunds
Training Program Fees
Training programs require payment of applicable fees. All fees are stated inese Yen (¥) and are subject to change. Payment must be made in full before accessing course materials unless alternative arrangements have been made.
Refund Policy
Refund eligibility depends on the specific training program and timing of cancellation. Generally, cancellations made more than 14 days before a course start date may be eligible for a partial refund. Contact us for specific refund policies applicable to your situation.
Disclaimers and Limitations
Important: Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.
We do not warrant that our services will be uninterrupted, error-free, or completely secure. We do not guarantee specific outcomes or results from participation in our training programs.
To the maximum extent permitted by law, CrisisShield and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.
Governing Law and Disputes
These Terms of Service are governed by the laws of. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Tokyo.
If you have any questions or concerns about these Terms of Service, please contact us using the information provided on our Contact page.