Terms and Conditions
Last updated: October 22, 2025
Company Information
CrisisShield
1 Chome-2-2 Uchisaiwaicho, Chiyoda City, Tokyo 100-0011
Agreement to Terms
These Terms and Conditions constitute a legally binding agreement between you and CrisisShield regarding your access to and use of our website, training programs, and related services.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions set forth in this agreement. If you do not agree with any part of these terms, you must not use our services.
Legal Notice: These Terms and Conditions supplement and incorporate by reference our Terms of Service, Privacy Policy, and Cookie Policy. In case of any conflict, these Terms and Conditions shall prevail.
User Eligibility and Requirements
Age Requirements
Our services are intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction. By using our services, you represent and warrant that you meet these age requirements.
Authority to Agree
If you are using our services on behalf of an organization, you represent and warrant that you have the legal authority to bind that organization to these terms and conditions.
Capacity to Contract
You represent that you have the legal capacity to enter into binding contracts and are not prohibited by law from using our services.
User Conduct and Obligations
1. Legal Compliance
You agree to:
- 1.3 Not engage in any activity that violates the rights of others or applicable laws
2. Prohibited Conduct
You expressly agree not to:
- 2.1 Use our services for any unlawful purpose or to solicit others to perform unlawful acts
- 2.2 Violate any intellectual property rights belonging to CrisisShield or third parties
- 2.1 Chome-2-2 Uchisaiwaicho, Chiyoda City, Tokyo 100-0011, or otherwise objectionable
- 2.4 Attempt to gain unauthorized access to our systems, networks, or user accounts
- 2.5 Interfere with or disrupt the operation of our services or servers
- 2.6 Use automated means to access our services without written permission
- 2.7 Impersonate any person or entity or falsely state or misrepresent your affiliation
- 2.8 Collect or harvest personal information about other users without their consent
3. Content Standards
Any content you submit must:
- 3.1 Be accurate and not misleading
- 3.2 Comply with applicable laws and regulations
- 3.3 Not infringe on any third-party rights
- 3.4 Not contain viruses, malware, or other harmful code
User Responsibilities and Indemnification
Personal Responsibility
You are solely responsible for your conduct and any content you create, transmit, or display while using our services. You assume all risks associated with your use of our services, including reliance on the accuracy, completeness, or usefulness of any content.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.
Indemnification
You agree to indemnify, defend, and hold harmless CrisisShield, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
- Your access to or use of our services
- Your violation of these terms and conditions
- Your violation of any third-party rights
- Any content you submit or transmit through our services
Third-Party Interactions
Your interactions with other users or third parties accessed through our services are solely between you and such parties. You agree that CrisisShield is not responsible or liable for any loss or damage incurred as a result of such interactions.
Disclaimers and Limitation of Liability
Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Warranties that our services will be uninterrupted, timely, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of content
- Warranties that defects will be corrected or that our services are free from harmful components
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CRISISSHIELD, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY:
- • Indirect, incidental, special, consequential, or punitive damages
- • Loss of profits, revenue, data, use, goodwill, or other intangible losses
- • Damages resulting from unauthorized access to or alteration of your data
- • Damages resulting from third-party conduct or content on our services
- • Damages resulting from any suspension or termination of your access to our services
Our total liability for all claims arising from or related to our services shall not exceed the amount you paid to us in the twelve months preceding the claim, or ¥10,000, whichever is greater.
Force Majeure
CrisisShield shall not be liable for any failure or delay in performing its obligations under these terms if such failure or delay is due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, strikes, telecommunications failures, or government actions.
Governing Law and Dispute Resolution
Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of, without regard to its conflict of law provisions.
Jurisdiction and Venue
Any legal action or proceeding arising out of or relating to these terms or your use of our services shall be brought exclusively in the courts located in Tokyo. You consent to the personal jurisdiction of such courts and waive any objection to venue.
Dispute Resolution
Before initiating any legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us. We will work in good faith to resolve the dispute through negotiation.
If the dispute cannot be resolved informally within 30 days, either party may pursue formal legal remedies through the courts as specified above.
Waiver of Class Actions
To the extent permitted by law, you agree that any proceedings to resolve disputes will be conducted on an individual basis and not as a class action, consolidated action, or representative action.
General Provisions
Severability
If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Waiver
No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer these terms or your rights under these terms without our prior written consent. We may assign these terms without restriction. Any attempted assignment in violation of this provision shall be void.
Entire Agreement
These Terms and Conditions, together with our Terms of Service, Privacy Policy, and Cookie Policy, constitute the entire agreement between you and CrisisShield regarding your use of our services and supersede all prior agreements and understandings.
Modifications
We reserve the right to modify these terms at any time. We will provide notice of material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified terms.
Contact Information
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact us using the information provided on our Contact page.
We will make reasonable efforts to respond to your inquiries in a timely manner and resolve any issues or concerns you may have.