Privacy Policy
Last updated: October 20, 2025
Company Information
CrisisShield
1 Chome-2-2 Uchisaiwaicho, Chiyoda City, Tokyo 100-0011
Our Commitment to Privacy
At CrisisShield, we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.
We are committed to transparency in our data practices and complying with applicable data protection laws, including the Act on the Protection of Personal Information (APPI) in and other relevant regulations.
This policy applies to all personal information collected through our website, including information collected through forms, cookies, and other tracking technologies.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry forms
- Register for training programs or courses
- Subscribe to newsletters or communications
- Communicate with us via email or phone
This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and general location information
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website or source
We collect this information through cookies and similar tracking technologies. Please see our Cookie Policy for more details.
Legal Basis for Processing
We process your personal data based on:
- Your consent: When you provide information through forms or accept cookies
- Legitimate interests: To improve our services and website functionality
- Legal obligations: When required by law to retain certain records
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To provide, maintain, and improve our training programs and services, including processing inquiries and registrations.
Communication
To respond to your inquiries, send course information, provide customer support, and send important updates about our services.
Marketing and Analytics
To send promotional materials about our training programs (with your consent), analyze websitege, and improve our marketing efforts.
Legal Compliance
To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of others.
Data Sharing and Third Parties
We may share your information with the following categories of third parties:
Service Providers
We work with trusted third-party service providers who assist us with website hosting, email services, analytics, and payment processing. These providers are contractually obligated to protect your information.
Analytics Partners
We use analytics services to understand how visitors use our website. These services may collect information about your browsing behavior across different websites.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
We do not sell your personal information to third parties. Any data sharing is done in accordance with applicable data protection laws and with appropriate safeguards in place.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use SSL/TLS encryption to protect data transmitted between your browser and our servers.
Access Controls
Access to personal data is restricted to authorized personnel who need it for legitimate business purposes.
Secure Storage
Personal data is stored on secure servers with regular backups and monitoring.
Breach Notification
In the event of a data breach, we will notify affected individuals and authorities as required by law.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard security practices.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When personal data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.
Your Rights
You have certain rights regarding your personal information under applicable data protection laws:
Right to Access
You have the right to request access to the personal data we hold about you and receive a copy of that information.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You have the right to request deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
Right to Restrict Processing
You have the right to request restriction of processing your personal data under certain circumstances.
Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Please note that deleting certain data may affect your ability to use some features of our website or participate in our training programs.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.